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I need to replace the small wheel (caster) on my Gemini; where do I find that on your site?
For a list of casters used on the Gemini products, please click here.
I think I received the wrong item; what are my next steps?
If you believe you received an incorrect part or order, please email Customer Service. PLEASE INCLUDE a photo of what you've received, the order number and a short explanation of what is incorrect with the order.
Where can I get a Magliner?
Magliner products are available in North America and across the globe through our authorized dealer network. Local dealers are likely to have what you need in stock and often provide additional maintenance and repair services.
Does Magline guarantee its products?
Magliner products have a one (1) year warranty from the date of purchase against defects in workmanship or material, unless otherwise specified.
Any part or component, except items covered by warranties of other manufacturers, returned to the factory or service center freight prepaid by the owner, found upon examination by Magline, Inc. to be defective or the result of improper workmanship by the factory will be repaired or replaced without charge and returned to the owner freight prepaid by Magline, Inc.
Alterations of Magliner products void any warranty or liability on the part of Magline, Inc. Magline does not guarantee product capacity if alterations are made.
How is Magline able to keep manufacturing in the U.S.?
Magline has continued to innovate and deliver value as a US-based manufacturer. By focusing on core corporate values, we have been able to build the strongest brand in the industry and retain our leadership edge. This has driven growth, productivity and efficiency for the company from our Standish, MI facility.
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